Product Complaint Reporting

Looking to raise a complaint for a Life Sciences product?

The Biotechnology, Laboratory and Medical businesses of Pall Corporation became part of Cytiva on May 1st. Complaints for these businesses are now to be raised on Once registered, select My Account to locate the Support Cases page to create a new complaint.

Check Status of an Existing Complaint


To check on the status of a previously submitted complaint please enter the requested information -

Case Number - Enter the Pall reference number provided in your acknowledgement email sent from

Email ID - Enter the email address that was provided when submitting the complaint. This can also be found in the email received from

Zip/Postal Code - Enter the Zip/Postal Code provided when submitting the complaint

Security Pin - Enter valid security pin received in email after complaint submission – This is applicable for complaints created after 16-Nov-2020.

To search for all previously submitted complaints check the "Show all Complaints for this Email ID"

If your complaint is not available, or any other issue please get in touch with Pall at or through your normal Customer Service contact.